General data privacy policy

General Data Protection Declaration of Westenergie  Metering GmbH

Version 2.3 
(July 2021)


We would like to thank you for your interest in our company. The responsible body for the offer of this website is the

Westenergie Metering GmbH
Am Schloß Broich 1-3
45479 Mülheim

We have taken technical and organizational measures to ensure that the relevant laws on data protection and IT security are observed. Below you will find out what information we may collect and how we use it. 
We generally use your personal data to answer your enquiry, process your order or provide you with access to special information or offers. Within the scope of a registration, contact request or similar, you can voluntarily provide us with your personal data. In this context, it may be necessary to transfer your data to a group company. Your data will not be transmitted to third parties outside the Group unless your inquiry or the service or product you have requested explicitly states so. You will then be informed accordingly. If you wish, you can also provide us with personal data about applications that are integrated into our platform (e. g. contact forms or services that require the creation of user accounts). The use of these applications may be subject to different terms and conditions from this Privacy Policy. Within the framework of additional data protection clauses, we will then explicitly point this out to you. 
The privacy policy for the services offered by us can be found here: 

Article 6 (1)(b) of the GDPR serves as the legal basis for the processing of personal data necessary for the performance of a contract to which you are a party. Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.


Log files and cookies 

When you visit our website or retrieve a file, data about this process is stored in a log file on our Internet server. This means that when you visit our website, data is automatically collected and stored that your browser transmits to us.

These are: 

  • Domain name of the website you came from
  • the website you have visited in our offer
  • the names of the retrieved files
  • Date and time of a retrieval
  • Name yours Internet Service Providers 
  • and, if applicable, the operating system and browser version of your computer
  • Host name of the accessing computer (IP address)
  • Language setting

This data is collected for security or statistical purposes as well as to optimize our website. This data is not assigned to specific persons and this data is not merged with other data sources. The data will be stored for 6 months and then deleted. An exception exists if there is a legal obligation to pass it on.


Cookies and website analysis

This website uses only necessary cookies. Necessary cookies serve the technically flawless operation of the website. Without the use, the website cannot be operated properly. The necessary cookies ensure the stability of the website and provide a secure login. The cookie list below informs you about the required cookies we use. The data collected from you in this way is pseudonymized by technical precautions, so that an assignment of the data to you is no longer possible. The data will not be stored together with other personal data of you.

This processing of your aforementioned data takes place on the basis of a legitimate interest, which consists in the functional operation of our website. We have taken your interest worthy of protection into account through technical measures such as pseudonymisation. 

Cookie list

Category Cookie or pixel name Marketer Service provider Purpose Data collected
Required cookies/pixels SC_ANALYTICS_GLOBAL_COOKIE Sitecore Westnetz IT The Sitecore  Analytics cookie measures the traffic of the website and identifies the visitor throughout the session. The cookie is therefore not deleted with the session, but is only replaced after one year.  Unique ID, timestamp
Required cookies/pixels ASP.NET_SessionId Sitecore Westnetz IT Identification of the customer's current session Session-ID
Required cookies/pixels fonts-all-loaded Sitecore Westnetz IT Confirmation whether all elements for the correct display of the website have been loaded Correct presentation of the website: Yes/No
Required cookies/pixels innogymetering#lang Sitecore Westnetz IT Language setting if it cannot be taken from the settings of the user browser Language (de or en)

Anonymization of the IP address 

In order to enable you to use our website anonymously, we deliberately refrain from logging IP addresses. Your IP address will be pseudonymized by us before it is stored in our web server log file in a data protection-compliant procedure. The pseudonymized IP addresses are used by us, e.B. to detect and counteract attacks or for the creation of web statistics. 

Google Analytics 

This website uses Google Analytics, a web analysis service from Google Inc. (“Google“). Google Analytics employs cookies that are saved to your computer and enable analysis of your use of the website. The information generated by the cookie on your use of this website is in general transmitted to a server in the US and stored there. Through IP anonymisation on this website, however, your IP address is first truncated by Google within the member countries to the European Union or in other signatories of the Agreement on the European Economic Area. Only in exceptional circumstances is the full IP address transferred to a Google server in the US and truncated there.


Children should not transmit any personal data to us without the consent of their parents or guardian. We encourage all parents and guardians to instruct their children in the safe and responsible handling of personal data on the Internet. In any case, we will not knowingly collect or use personal data from children or use it in any way or disclose it to third parties without authorization.



Westenergie Metering GmbH takes precautions to ensure the security of your personal data. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure. The transmission of your data from the Internet is partly unencrypted. As a result, unauthorized knowledge by third parties cannot be completely excluded. 


Links to other websites 

This website contains links to other websites. As the provider of our website, we are solely responsible for the content of our own website. A distinction must be made between these own contents and content provided by other providers, for which we cannot assume any responsibility and whose content we do not adopt as our own. This declaration on data protection therefore does not apply to websites of other providers, even if they are accessed by links on the website. In the event that you notice a relevant violation, we thank you for a hint. We will remove the link if necessary after verification. 


Your rights 

You have the right at any time to request information from us free of charge about the personal data stored by you and to object to the processing or use of your data, unless this contradicts the purpose (e.g. contract). Inaddition, you can assert your rights to restriction of processing (blocking for certain purposes),deletion and correction of your personal data against us. We are happy to provide you with information about whether and which of your personal data is stored by Westenergie Metering. Contact us at or by letter to the above address if you have any questions or suggestions on the subject of "data protection". Without prejudice to any other remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.

The further development of the Internet has an impact on our data protection strategy. We will announce changes on this page in good time.